FAQs

My Buffalo is damaged and is over 1 year old. What shall I do?

You may contact us directly and we can give you a quote for your repair, or you may return it to the retailer you bought it from too.

My Buffalo is damaged and is under 1 year old. What shall I do?

Return your Buffalo to the point of purchase if you feel it is a warranty repair.  The retailer will return it to us where we will either repair, replace, or credit depending on the problem.  If it has been damaged by yourself, e.g. you fell and tore it, you may return it direct to us to get a quote for repair.